FAQs

Our saunas are designed with safety as a top priority and distinguish themselves from traditional saunas that use hot rocks and steam by incorporating infrared technology for therapeutic benefits. The infrared waves utilised in our Wellness Saunas are similar to those emitted by the Sun to warm the Earth and are regarded as safe for use. Health professionals have been utilising infrared technology for a considerable time, as it has been known to offer a diverse range of health benefits.

To ensure the highest quality saunas for Australians, all our products are manufactured with the specific objective of delivering these benefits while complying with Australian electrical regulations.

The main distinctions between conventional or traditional saunas and infrared saunas stem from differences in their heating methods and temperatures. Infrared saunas are characterised by a milder heat that is radiated to the body at a lower temperature and penetrates human tissue to promote detoxification.

In contrast, classic or traditional saunas utilise steam or dry heat to warm up the room and produce a more intense heat that is often used in commercial spas. Instead of hot rocks, infrared saunas utilise advanced infrared heaters that directly warm the body. The absorption of infrared heat by the body increases thermal energy and induces a deep, soothing sweat.

Assuming that the sauna temperature is initially set at 20°C, the temperature will rise by 1°C per minute for the first 20 minutes after being turned on. Over the next 20 minutes, the temperature will increase by 1°C every 2 minutes. In the last 20 minutes, the temperature will rise by 1°C every 3 minutes.

It is worth noting that the placement of the sauna can significantly impact the heating performance due to heat loss, which can slow down the healing process significantly. The recommended temperature range for optimal sauna performance is between 45°C to 55°C.

EMF, an acronym for electromagnetic fields, is also known as electromagnetic radiation (EMR) or electromagnetic energy (EME). These fields are generated by the flow of electric current, which occurs when using electronic devices such as hair dryers, microwaves, cell phones, and saunas. The U.S. Environmental Protection Agency (EPA) has suggested a safety standard of 3mG for electromagnetic fields. This standard has been adopted by numerous experts, public officials, and governments. At Wellness Saunas, our specialised infrared sauna heaters have been designed to meet this standard and can be up to 42 times lower than other saunas on the market.

Infrared saunas have an average EMFR level of 55mG at peak and an average of 81mG. In contrast, the average EMFR levels in our Wellness Saunas are substantially lower, with a peak of 2.4mG and an average of 1.3mG.

The recommended duration for a sauna session is typically around an hour, with a temperature range of 45-55 degrees Celsius. However, the optimal time can vary depending on personal preferences.

Absolutely, our saunas come with warranties. The heaters are covered under a 10 year warranty, while the cabinet and electrical components have warranties of 5 years. Labour and the stereo within the sauna are also covered for 1 year under warranty.

Our products are guaranteed to be free from defects in material and workmanship. Defective parts within the warranty period will be either repaired or replaced, except for any damage caused by negligence, abuse, misuse, misapplication, unauthorised modifications, improper installation, or regular wear and tear.

Please note that this unit is intended for indoor use only. If used outdoors, the sauna must be covered.

You can locate our Wellness Saunas range at Just Spas retailers throughout Australia. To find the nearest Just Spas location that carries our Wellness Saunas, please refer to the Just Spas website. Find your nearest Wellness Saunas showroom.